Care & Washing Guide

Care & Washing Guide for your Luxury Hugo & Otto Dog Beds and Bedding 

Please select your dog bed from our list below for our recommended daily care and wash care instructions. If you have any questions please email us on sales@hugoandotto.com

 

LINCOLN AS NICE AS PIE CUSHION DOG BED

Spot cleaning:

Easyclean® is a technical product which is added to the fibres of the Lincoln fabric by the manufacturers. It is a product designed to help spillages "pool" or run into "droplets" on top of the fabric giving you extra time to deal with life's accidents. It is recommended by the manufacturers to spray the spillage with warm clean tap water and gently rub in a circle motion with a soft clean cloth and repeat. Please do not use harsh abrasives or bleaching agents which will damage your fabric. For heavier soils we recommend to remove your outer cover and place in a washing machine on a cool wash. Please note these are guidelines notes for cleaning provided by the manufacturer and not a guarantee. 

On a daily or weekly basis we recommend to give the dog bed a good old plump up all round to maintain the shape. The memory foam crumb below will then re-vitalise, hoover with a hand vacuum lightly to clean away access hairs and wipe over with a clean cloth and mild soapy water. We do not recommend to spray or use commercial fragrances as this can be an irritant to your dog we suggest spritzing your dog bed with a mixture of fresh water and a little lemon juice which will revitalise your dog bed. 

Removing the covers:

Locate the zip at the base of the cover and take off. You will see the inner mattress water resistant protective cover, we add this as our free gift in helping you to preserve your dog bed. If this requires washing simply unzip the cover and remove, please note it is not water proof fabric. 

Inside this cover is our unique Hugo & Otto 2 tier double base mattress system which is made of 2 separate mattresses. The first is a deep filled memory foam crumb mattress which sits on top of a separate poly fibre pad base both have their own water resistant covers.

Please note Memory foam crumb or memory foam pads are not washable, we do not recommend to wash the poly pad. 

Please note: All Upholstery fabrics during repeated washing will start to fade over time. Dark colours should not be washed with light colours and we would recommend washing your covers on their own in the machine. 

 

Washing Temperatures:

Outer Cover: 

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning

 

Internal Mattresses Protector Cover:

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

 

 

 

YORK SITTING PRETTY CUSHION DOG BED

Spot cleaning:

Easyclean® is a technical product which is added to the fibres of the York fabric by the manufacturers. It is a product designed to help spillages "pool" or run into "droplets" on top of the fabric giving you extra time to deal with life's accidents. It is recommended by the manufacturers to spray the spillage with warm clean tap water and gently rub in a circle motion with a soft clean cloth and repeat. Please do not use harsh abrasives or bleaching agents which will damage your fabric. For heavier soils we recommend to remove your outer cover and place in a washing machine on a cool wash. Please note these are guidelines notes for cleaning provided by the manufacturer and not a guarantee. 

 

On a daily or weekly basis we recommend to give the dog bed a good old plump up all round to maintain the shape. The memory foam crumb below will then re-vitalise, hoover with a hand vacuum lightly to clean away access hairs and wipe over with a clean cloth and mild soapy water. We do not recommend to spray or use commercial fragrances as this can be an irritant to your dog we suggest spritzing your dog bed with a mixture of fresh water and a little lemon juice which will revitalise your dog bed. 

 

Removing the covers:

Locate the zip at the base of the York Sitting Pretty dog bed cover and take off

You will see the inner mattress water resistant protective cover, we add this as our free gift in helping you to preserve your dog bed. If this requires washing simply unzip the cover and remove, please note it is not water proof fabric. 

Inside this cover is our unique Hugo & Otto 2 tier double base mattress system which is made of 2 separate mattresses. The first is a deep filled memory foam crumb mattress which sits on top of a separate poly fibre pad base both have their own water resistant covers.

Please note: Memory foam crumb or memory foam pads are not washable, we do not recommend to wash the poly pad. 

Please note: All Upholstery fabrics during repeated washing will start to fade over time. Dark colours should not be washed with light colours and we would recommend washing your covers on their own in the machine. 

 

Washing Temperatures:

Outer Cover: 

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning

 

Internal Mattresses Protector Cover: Spare covers are available to purchase

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

 

 

WINCHESTER MEMORY FOAM DOG BED 

WINCHESTER AUBERGINE 

WINCHESTER AQUA

On a daily or weekly basis we recommend to hoover with a hand vacuum to lightly clean away access hairs and wipe down the outer cover with a clean cloth and mild soapy water. Any pesky muddy paws are easily cleaned away with a clean soft cloth and warm water from the Anthracite fabric as it is made with an added Fibreguard® to help clean localised marks without taking off the whole cover. We have added a side handle to transport the memory foam which is surprisingly light from room to room or to your car for weekend trips away. We never recommend to spray with commercial fragrances as this can be an irritant and harmful to your dog.

 

Outer Cover & base mattress outer cover:

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning with a soft clean cloth warm water and a mild soap

Internal Mattress Protector: 

We offer a free removable base mattress protector cover to help keep the base clean. This fabric is lightweight that can split under consistent scratching or weight. Spare covers are available to purchase.

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

 

VASCO 50 100% Memory Foam Pad:    Please note: Memory foam is not washable 

Do not dry clean

Please wipe clean with a soft clean cloth with mild antibiotic detergent and warm water

Spare memory foam bases can be purchased separately

Please email us if you feel that you require a quote for a water proof memory foam protector - the outer base cover will have to be made slightly bigger to accommodate the water proof fabric as it comes in various thicknesses. 

 

 

 

WESSEX MEMORY DOG BED 

Wessex Aubergine

Wessex Aqua

Your dog bed is made from beautiful velour upholstery fabric and so this is like cleaning down your chairs and sofas. On a daily or weekly basis we recommend to use with a hand vacuum to lightly clean away access hairs and wipe down the outer cover with a clean cloth and mild soapy water. We do not recommend to spray with commercial fragrances as this can be an irritant and harmful to your dog.

Outer Cover & base mattress outer cover:

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning with a soft clean cloth warm water and a mild soap

 

Internal Mattress Protector: 

We offer a free removable base mattress protector cover to help keep the base mattress clean. This fabric is lightweight that can split under consistent scratching or weight.

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

 

Vasco 50 100% Memory Foam Pad:  Please note: memory foam is not washable 

Do not dry clean

Please wipe clean with a soft clean cloth with mild antibiotic detergent and warm water

Spare memory foam bases can be purchased separately

Please email us if you feel that you require a quote for a water proof memory foam protector - the outer base cover will have to be made slightly bigger to accommodate the water proof fabric as it comes in various thicknesses. 

 

  

STRETTON BOLSTER DOG BED 

Stretton Ice

Stretton Rose

Stretton Graphite

Stretton Stone

Your dog bed is made from beautiful upholstery fabric and so this is like cleaning down your chairs and sofas. On a daily or weekly basis we recommend to remove the inner memory foam mattress and shake out the main body of your dog bed and use a hand vacuum lightly to clean away access hairs and those lovely hidden treats and then wipe over the inside bolsters, inner base base and outside with a clean cloth with soapy water. The memory foam base is covered in the same upholstery fabric on one side and luxury faux fur fabric on the opposite side. Spot cleaning is the same process as the main cover just a little light vacuum and wipe over with a soft clean cloth with warm soft soapy water. It just gives it all a freshen up, we do not recommend to spray with commercial fragrances as this can be an irritant to your dog.

Removing the covers:

The memory foam mattress cover, protector and inner mattress: Pull out the memory foam base mattress, unzip the cover and take off

You will see the inner mattress protective cover which is not waterproof, we add it for free as our gift in helping you to preserve your dog bed a little more to all of our beds it acts as an added protector, if this requires washing unzip it and pull it off

The base mattress is a full 3" memory foam. Memory foam is not washable known in the industry as Vasco 50. If you feel that it is prudent to consider purchasing an extra water proof protective cover over your memory foam please email us for a quote. Water proof covers can be made in various thickness grades, the downside to this is the outer upholstery mattress cover will have to be made slightly bigger to accommodate the thickness and also you will hear your dog moving around in the bed as a type of scrunching sound from the waterproof material occurs on movement

Spare memory foam pads can be purchased separately

 

The main bed sidewall cover is one piece: 

Pick any corner of the dog bed, reach inside to the base you will feel an internal zip runs around the entire base inside

To get to the zip we need to "invert" the dog bed and so reach a corner inside the bed and pull the corner towards you and then repeat on the other corners, the base cover will invert/flip up revealing the zip

Unzip the cover and you will see the 4 individual side bolsters will each pull out of their little pockets and hey presto you have the main cover ready to be washed. 

All 4 side bolsters can be washed individually if you wish to and again they have little side zips to remove access fibre filling if you so wish

And just like your own duvet we would recommend to zip all the covers back up whilst washing. Upholstery fabric on sofas and chairs the industry recommended wash care is wash the main cover and the base mattress cover together incase of colour fading. Please note: All Upholstery fabrics during repeated washing will start to fade over time.

Dark colours should not be washed with light colours and we would recommend washing your covers on their own in the machine. 

 

Washing Temperatures:

Shoreditch Outer Cover & base mattress outer cover:

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning

 

Internal Mattress Protector: 

We offer this free to help protect the base mattress. The fabric is a lightweight water resistant protector that can split under consistent scratching or weight. Spare covers are available to purchase. 

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

 

4 side bolsters 

We recommend to wash the whole bolster on a gentle synthetics wash at up to 40 degrees.

Line dry naturally and re-shape/plump up while damp

Do not tumble dry

Do not iron

Do not bleach

 

Vasco 50 100% 3" Memory Foam:  Please Note: Memory foam is not washable 

Do not dry clean

Spare memory foam bases can be purchased separately

Please email us if you feel that you require a quote for a water proof memory foam protector - the outer base cover will have to be made slightly bigger to accommodate the water proof fabric as it comes in various thicknesses. 

 

 

GSTADD COCOON DOG BED 

Gstadd Outer Cover 

Made in part velour and part luxury faux fur which is sewn together as one piece.

A full length zipper is located inside and the back of the Cocoon bed, simply unzip the cover and take out the base. It is best to turn the bed inside out and unzip the cover.

To clean everyday marks like those muddy moments, we advise to let the mud dry first, brush off with a soft bristle brush and wipe clean with a soft clean cloth with warm water. Spot clean with mild soapy warm water using brushing strokes, let dry and shake and then brush using a soft bristle brush as you would any normal velour and faux fur product. Shaking out your Cocoon dog bed getting rid of those hidden tennis balls and any treasures will help keep those dog day smells at bay followed by a brush with a soft bristle brush. Please only use a natural bristle or soft polymer brush. Do not use a metal comb/brush as it will strip out the faux fur.

Please Do not use cleaning products that include bleach or harsh abrasives,

The Midnight Blue is a dark colour, please wash your Snuggle Bed on it's own and not with another product

 

We recommend to wash on a cool wool wash and on a low spin ratio

The inside base mattress pad is removable and washable on a cool delicate 30' degree short cycle wash and low spin ratio

Please do not wring out

Leave to dry naturally

Do not tumble dry

Dry flat naturally

NB:  Please bear in mind that gentle wash cycles and lower temperatures can help prolong the life of upholstery fabric. 

 

 

ST.MORITZ DOG CARRIER

Our recommendation is to dry clean your Hugo & Otto St. Moritz Dog Carrier to retain the shape.

If you prefer to wash:  

The base is removable and the inner polyester fibre pad can be removed from the base cover and washed in luke warm water and dried naturally, do not spin, do not dry in a dryer

Wash the main carrier on a gentle care cool wool wash only at no more than 30’ degrees with a short cycle and low spin ration

Please do not wring out it will miss-shape the bag

Shake out the dog carrier, reshape and dry naturally on a rack - we suggest to hang on a normal shirt clothes hanger to ensure air gets to all of the fibres

Shake again the bag again, re-shape and replace the base mattress, brush out gently with a soft bristle natural brush

Please do not dry the dog carrier in a machine dryer

Do not use harsh abrasives

Do not use bleaching agents or harsh detergents whilst cleaning

 

 

 

DREAM DOG BED 

Dream Champagne

Dream Graphite

Dream Main Cover & Side Bolsters are made as one complete piece with a removable base of half faux fur and half velour fabric, side zip and internal polyester fibre pad.

Weekly care:

Shake out the dog bed and lightly vacuum on a weekly basis

Spot clean with warm water with a little amount of fabric cleaner added to the water (it is best sprayed from a bottle)

Let mud dry before brushing or hoovering off and then use a clean soft cloth with warm water to clean off muddy paw marks in strokes

Do not scrub, do not rub

The faux fur base mattress cover is easily removed by a side zipper for washing Any muddy paws marks please leave to dry as normal and lightly brush the faux fur fabric with a natural soft bristle brush. Shake any residue from the faux fur and spot clean as above

Do not use bleaching agents or harsh cleaning materials 

Washing:

Recommend cool wool care wash 30’ degrees with low spin cycle

Dry naturally

Do not tumble dry

Do not use harsh cleaning agents

NB:  Please bear in mind that gentle wash cycles and lower temperatures can help prolong the life of any upholstery fabric. 

 

  

 

SHOREDITCH DOG BED

Shoreditch Nile

Shoreditch Anthracite 

Spot cleaning:

Your dog bed is made from beautiful upholstery fabric and so this is like cleaning down your chairs and sofas. With the Fibreguard® stain technology light to medium spillages or muddy marks can be taken care of easily and quickly without having to unzip and wash the whole dog bed. It is recommended to spray the mark with warm clean tap water and gently rub in a circle motion with a soft clean cloth and repeat. Please do not use harsh abrasives or bleaching agents which will damage your fabric.

On a daily or weekly basis we recommend to remove the inner memory foam mattress and shake out the main body of your dog bed, vacuum lightly to clean away access hairs and those lovely hidden treats and then wipe over the inside bolsters, inner base base and outside with a clean cloth with soapy water. The memory foam base is covered in the same upholstery fabric on one side and an upholstery velour fabric on the opposite side. Spot cleaning is the same process as the main cover just a little light hoovering and wipe over with a soft clean cloth with warm soft soapy water. It just gives it all a freshen up, we never recommend to spray with commercial fragrances as this can be an irritant to your dog.

 

REMOVING THE COVERS:

Removing the covers of the memory foam mattress cover, base mattress water resistant protector and inner memory foam mattress:

Pull out the memory foam base mattress, unzip the cover and take off, you will also see the inner base mattress water resistant cover which we add as our free gift to all our dog beds to help protect the dog beds bases. If this requires washing please remove. Zip up the covers, ready to be washed. 

Please note: Vasco 50 100% Memory Foam is not washable. To spot clean, please spray with an antibacterial spray and use a clean soft cloth in warm water and wipe down the memory foam. 

 

The Shoreditch main dog bed cover: 

Pick any corner of the dog bed, reach inside to the base you will feel an internal zip that runs around the entire base.To get to the zip we need to "invert" the dog bed and so reach down to the base corner and pull the corner towards you and then repeat on the 3 other corners, the base cover will invert/flip up revealing the zip

Unzip the cover and you will see the 4 individual side bolsters will each pull out of their little pockets and hey presto you have the main cover ready to be washed. 

All 4 side bolsters can be washed individually if you wish to

Zip all the covers back up whilst washing. 

The upholstery industry recommends to wash all the covers together as repeated washing will eventually cause colour fading

Please note: All Upholstery fabrics during repeated washing will start to fade over time.

Dark colours should not be washed with light colours and we would recommend washing your covers on their own in the machine. 

 

Washing:

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning

 

Internal Water Resistant Base Mattress Protector: 

This fabric is a lightweight water resistant protector that can split under consistent scratching or weight. We offer this as our free gift to help protect your base mattress, spare covers can be purchased separately

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

Sidewall Bolsters: 

 

4 side bolsters 

We recommend to wash on a gentle synthetics wash at up to 30 degrees.

Line dry naturally and re-shape/plump up while damp

Do not tumble dry

Do not iron

Do not bleach

Vasco 50 100% 3” Memory Foam:

Please note: Memory foam is not washable 

Do not dry clean

Spot clean with antibacterial spray using a soft clean cloth and warm water and wipe over

Dry naturally

Spare memory foam bases can be purchased separately

 

 

 

DARTMOUTH DOG BED & DOVER DOG BED

Spot cleaning:

Light to medium spillages or muddy marks can be taken care of easily and quickly without having to unzip and wash the whole dog bed. Once dried brush off any muddy marks and spray any residual marks away with warm clean water and soft fabric cleaner and gently rub in a circle motion with a soft clean cloth and repeat. Please do not use harsh abrasives or bleaching agents which will damage your fabric. On a daily or weekly basis we recommend to shake out the base mattress of your dog bed to plump back into shape and the side bolsters just like your bedroom pillows and cushions and use a hand vacuum to clean away access hairs.

Removing the covers:

Remove the base cover from the mattress and inner base mattress protector and zip up ready to wash.

Pick any corner of the dog bed, reach inside to the base you will feel an internal zip that runs around the entire base.To get to the zip we need to "invert" the dog bed and so reach down to the base corner and pull the corner towards you and then repeat on the 3 other corners, the base cover will invert/flip up revealing the zip

Unzip the cover and you will see the 4 individual side bolsters will each pull out of their little pockets and hey presto you have the main cover ready to be washed. 

All 4 side bolsters can be washed individually if you wish to

Zip all the covers back up whilst washing. 

The upholstery industry recommends to wash all the covers together as repeated washing will eventually cause colour fading

Please note: All Upholstery fabrics during repeated washing will start to fade over time.

Dark colours should not be washed with light colours and we would recommend washing your covers on their own in the machine. 

 

Washing:

We recommend to wash on 30 degrees

Dry naturally

Do not tumble dry

Iron if you want to on a low heat on the reverse side only

Do not bleach

Do not use harsh abrasives

Do not rub, use a circular motion whilst spot cleaning

 

Internal Mattress Protector: 

This fabric is a lightweight water resistant protector that can split under consistent scratching or weight. We offer this as our free gift to help protect the base mattress and spare protector covers are available to purchase. 

Machine washable on a synthetics cycle up to 30 degrees.

Dry naturally

Do not iron

Do not bleach 

Do not rub

Do not use harsh abrasives

 

Inner Mattress & Sidewall Bolsters: 

All 4 side bolsters and the base cover can be washed separately at 30’ degrees

Line dry naturally and re-shape/plump up while damp

Do not tumble dry

Do not iron

Do not bleach

NB:  Please bear in mind that gentle wash cycles and lower temperatures can help prolong the life of any fabric. 

 

 

 

LOUIS VELOUR DOG CUSHION 

Louis Mole/Heather

Louis Silver/Atlantic

Louis Royal/Claret

We recommend to plump up the Louis Dog Cushion every day to keep it's shape as you would do a normal cushion. A very light clean with a hand held vacuum helps to take away dog hairs, any localised spots can be cleaned with a soft clean cloth and warm soapy water.

Washcare

Louis Velour Outer Cover:

We recommend to wash on a 30’ degrees gentle synthetics wash cycle with low spin

Dry naturally

Do not tumble dry

Iron on a low heat on the reverse side only

Do not bleach.

NB:  Please bear in mind that gentle wash cycles and lower temperatures can help prolong the life of any fabric. 

 

 

 

HAREWOOD DOG CUSHION

HAREWOOD SILVER

HAREWOOD CANDY

HAREWOOD LILAC

HAREWOOD DENIM

Laundry care of your Harewood Dog Cushion:

 

  • Pure new wool is a dry clean only product.
  • We recommend to shake off and gently brush with a soft bristle brush any loose dirt, dog hairs or mud.
  • Mud - please let muddy marks dry before brushing off any fabric and then gently wipe with a soft clean cloth and gentle wool detergent and clean water
  • Shake out and plump up the Harewood dog cushion daily.
  • Spot marks can be cleaned off gently with a soft cloth and a gentle Wool detergent
  • We do not recommend to hand wash or place in the machine. 
  • Do not wash
  • Do not tumble dry
  • Dry clean only

 

 

 

 

PORTREATH RAISED RATTAN DOG BED

PORTREATH NATURAL

PORTREATH GREYWASH

Each piece is handmade in a wonderful c

raft centre in Nepal certified, licensed and approved for the families that have worked proudly for generations produce excellent quality. Our Rattan Core is carefully selected and air dried over months, it is strong, durable and amazingly easy to clean. Simply dust off with a dry cloth and clean away muddy paws marks with a soft damp cloth in a mild soapy detergent. Spring Clean on a lovely dry day, simply take your rattan dog bed outside and wash down then let it air dry naturally for a few hours, but please avoid harsh abrasives and strong bleach or detergents. 

 

A little note - we would never recommend a Rattan Dog Bed for a new puppy - they are just like babies and have teething problems and prone to chew. Equally, there are grown up pups out there that love a good chew on a leather shoe or anything hard and so if you have a dog who is a “chewer” we would not recommend rattan, wicker or basket type dog beds. Please choose a fabric dog bed from our beautiful Hugo & Otto dog collections. 

 

 

 

Hugo & Otto 10 April 2020